Ventinove Design store respects the existing italian legislation about e-commerce.
For each order placed, Ventinove Design invoices of material sent by mail order all'intestatario ex art. 14 DPR 445/00 and Decree 52/2004. Data supplied by the customer when the order will be included in the bill.
No change will be possible after the issuance of the invoice.
The customer can buy products in the electronic catalog at the moment at Ventinove Design order. Images and technical data in support of the board of a product may not be complete and thorough investigations of the characteristics (for example, can vary the shape of a bottle)
Correct receipt of the order is confirmed by Ventinove Design email response, sent to the email address supplied by the customer.
This confirmation message will again present all data entered by the customer undertakes to check for accuracy and timely corrections.
Placed the order at Ventinove Design you represent that you have read the terms and conditions of sale, methods of payment proposed and the entire procedure of purchase. With specific reference to Articles. 3 of legislative decree 185/89 and 4 you will receive, via e-mail, all the information needed to identify the seller and the customer will be kept together with the e-mail of acceptance of contract.
Methods of Payment
Purchases made on Ventinove Design are safe and secured and can be performed in different ways:
- Credit Transfer
Paying by credit transfer the order will be handled only after a bank credit receiving confirmation.
Payment must be made within 7 days from date of order. Go past the deadline, the order will be automatically canceled. The bank transfer purpose must necessarily bring the order number, the order date and client name.
The products availability has to be judged only from the credited.
The payment must be made payable to:
Stéphanie Bouchet-Guillaume
IBAN: IT 84 S010 0540 2600 0000 0000 377
BIC/SWIFT: BNLIITRR
BANK: BANCA NAZIONALE DEL LAVORO - DIPENDENZA DI SORRENTO -
PayPal
Selecting the type of PayPal payment, you will be redirected to a page on the PayPal site where in you can enter with your email address and password and make payment.
Your financial data will not be shared with Ventinove Design but they will be handled directly by PayPal.
In case of order cancellation or rejection by Ventinove Design, the amount will be refunded to your PayPal account and Ventinove will be not responsible for delays and / or damage during repayment.
Returns
Information and Complaints
For shipments that may arrive damaged the purchaser is provided, upon notification of the incident, a shipment free replacement. For any clarification or any claim Ventinove Design can be contacted at +39 339 356 5552 - or via e-mail at info@ventinove.shop (Monday to Friday from 09.30 to 18.30)